***DUE TO COVID-19, PLEASE EXPECT DELAYS IN SHIPPING***
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Shipping & Returns Policy

Shipping 

We ship all orders within 2-3 business days, often the same day if placed before 12PM MST or the next day if it's not a weekend. 

All packages are shipped discreetly. It is a white mailer without any print. The shipping label is held neutral, no mentioning of the product nor the company. 

Returns

We understand the OhMyG isn't for everyone. If you're aren't satisfied with your OhMyG, please send us an email to service@iobatoys.com and let us know. We'll rectify the situation as best as we can 

Additionally, if something is wrong with your OhMyG (i.e. it isn't working, charging, or turning on) please send us an email to service@iobatoys.com and let us know. 

When refunding your order, we will refund you the price of the toy minus any shipping and customs fees (where applicable). 

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